Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the LV Marketing 360 website, digital platforms, products, subscriptions, consulting services, marketing services, technology solutions, and related offerings.

By accessing our website, purchasing services, scheduling services, submitting information, or otherwise using LV Marketing 360 services, you acknowledge that you have read and agree to these Terms.

1. Services

LV Marketing 360 provides AI-powered marketing, technology, automation, consulting, and business growth solutions.

Services may include:

• Smart website design and development
• CRM implementation
• Marketing automation
• Lead generation systems
• Sales funnels
• Landing pages
• AI voice agents
• AI-powered customer engagement systems
• Social media planning and posting
• Advertising management
• AI-generated video advertising
• Reputation and review management
• Search and AI visibility optimization
• Calendar and appointment systems
• Business automation
• Marketing strategy and consulting
• AI ecosystem development

Specific deliverables, pricing, timelines, and responsibilities may be governed by a separate proposal, order form, invoice, subscription agreement, statement of work, or service agreement.

Where a signed service agreement conflicts with these general website Terms, the signed agreement will control for the applicable engagement.

2. Client Responsibilities

Clients agree to provide accurate and timely information, materials, credentials, approvals, branding assets, business information, and other resources reasonably required to perform the agreed services.

Clients are responsible for ensuring they have permission to provide any content, customer information, trademarks, images, videos, databases, contact lists, or intellectual property supplied to LV Marketing 360.

Delays in providing required materials or approvals may affect project timelines.

3. Payments

Fees are due according to the applicable proposal, invoice, checkout page, subscription agreement, or service agreement.

Unless otherwise stated in writing:

• Setup fees and project deposits may be non-refundable once work has begun.
• Subscription fees are billed according to the selected billing cycle.
• Advertising budgets are separate from LV Marketing 360 management fees unless expressly stated otherwise.
• Third-party software, usage, telecommunications, advertising, domain, hosting, or platform fees may be billed separately.
• Failure to pay amounts when due may result in suspension or termination of services.

Any specific refund, cancellation, or payment terms contained in an executed client agreement will govern that engagement.

4. Recurring Services and Subscriptions

Certain services may operate under monthly or other recurring subscription arrangements.

The applicable checkout page, proposal, invoice, or agreement will identify the subscription price and billing frequency.

Customers are responsible for reviewing applicable recurring-payment and cancellation terms before purchasing.

5. Cancellations

Cancellation requirements may vary by service.

Any cancellation notice requirements, minimum commitments, outstanding balances, or other termination provisions contained in a client-specific agreement will control.

Termination of an LV Marketing 360 subscription does not necessarily terminate subscriptions, advertising accounts, telecommunications services, domains, hosting, software, or third-party services maintained directly by the client.

6. Artificial Intelligence Services

LV Marketing 360 may implement artificial intelligence systems, including generative AI, AI voice agents, conversational agents, automated workflows, AI-generated content, AI video, and other emerging technologies.

AI systems are probabilistic and may occasionally produce inaccurate, incomplete, unexpected, or inappropriate outputs.

Clients remain responsible for reviewing and approving material business representations and ensuring their use of AI complies with laws and regulations applicable to their industry.

7. Advertising

LV Marketing 360 may manage or assist with digital advertising campaigns.

Advertising spend does not guarantee leads, customers, sales, revenue, profitability, or any particular return on investment.

Advertising platforms retain control over account approval, ad approval, targeting capabilities, delivery, pricing, suspensions, and platform policies.

8. No Guarantee of Business Results

LV Marketing 360 does not guarantee specific:

• Revenue
• Profit
• Sales
• Leads
• Customers
• Search rankings
• AI search visibility
• Advertising performance
• Conversion rates
• Social media growth
• Return on investment

Marketing and business results depend upon numerous factors outside LV Marketing 360’s control.

9. Intellectual Property

Unless otherwise agreed in writing, LV Marketing 360 retains ownership of its proprietary systems, processes, frameworks, strategies, templates, methodologies, automation architecture, prompts, workflows, software configurations, training materials, and other pre-existing intellectual property.

Client-specific ownership rights for completed websites, graphics, videos, copy, or other deliverables may be addressed in the applicable service agreement.

The LV Marketing 360 name, branding, logos, designs, proprietary graphics, and related intellectual property may not be reproduced or commercially exploited without authorization.

10. Client Content

Clients retain ownership of intellectual property they lawfully provide to LV Marketing 360.

By providing materials necessary to perform services, the client grants LV Marketing 360 permission to use those materials for purposes of completing the engagement.

11. Portfolio and Case Studies

Unless otherwise prohibited by a written agreement or applicable confidentiality obligations, LV Marketing 360 may request permission to display completed work, publicly available business materials, or approved project results for portfolio, educational, or marketing purposes.

Confidential or sensitive client information will not knowingly be published without authorization.

12. Third-Party Services

LV Marketing 360 solutions may depend upon third-party providers.

We are not responsible for interruptions, policy changes, pricing changes, account restrictions, API changes, outages, security incidents, or discontinuation of services controlled by third parties.

13. Acceptable Use

Clients may not knowingly use LV Marketing 360 services to engage in unlawful, fraudulent, deceptive, abusive, infringing, or malicious activity.

Clients are responsible for ensuring that their marketing campaigns, contact databases, communications, automated messages, and business practices comply with applicable laws and industry regulations.

14. Confidentiality

Where LV Marketing 360 receives confidential business information in connection with an engagement, we will use reasonable measures to protect such information and use it for legitimate purposes related to providing services.

Additional confidentiality requirements may be established through a separate written agreement.

15. Limitation of Liability

To the fullest extent permitted by applicable law, LV Marketing 360 shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from use of our website or services.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

16. Indemnification

To the extent permitted by law, users and clients agree to be responsible for claims arising from their unlawful use of LV Marketing 360 services, violation of these Terms, infringement of third-party rights, or materials and instructions supplied by them.

17. Changes to Services or Terms

We may modify our services, pricing, functionality, or these Terms from time to time.

The updated Terms will display a revised “Last Updated” date.

Continued use of the website or services following applicable changes constitutes acceptance where permitted by law.

18. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any specific dispute-resolution, venue, mediation, or arbitration provisions contained in a separately executed agreement will govern that engagement.

19. Contact

Questions regarding these Terms may be submitted through the contact information provided on the LV Marketing 360 website.

(951) 290-1746  ·  [email protected]