Privacy Policy

LV Marketing 360 (“LV Marketing 360,” “we,” “our,” or “us”) respects your privacy.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, submit a form, schedule an appointment, communicate with us, purchase services, interact with our AI-powered systems, or otherwise use our services.

1. Information We May Collect

Depending upon how you interact with LV Marketing 360, we may collect information including:

Contact Information

This may include:

• Name
• Business name
• Email address
• Telephone number
• Mailing or business address
• Job title

Business Information

We may collect information concerning your business, marketing goals, industry, services, customers, website, advertising activities, technology, CRM requirements, and other information necessary to evaluate or provide services.

Information You Submit

Information may be collected when you:

• Complete a website form
• Request an AI Blindspot Audit
• Schedule a strategy call
• Request a quote
• Download resources
• Subscribe to communications
• Purchase services
• Complete an onboarding survey
• Communicate with an AI agent
• Contact customer support
• Communicate with us by email, telephone, SMS, or other channels

Technical Information

Our website and technology providers may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referral source
• Website interactions
• Approximate location
• Cookie identifiers
• Analytics and advertising data

2. How We Use Information

Information may be used to:

• Respond to inquiries
• Schedule appointments
• Provide requested services
• Develop marketing strategies
• Build and manage websites
• Configure CRM systems
• Operate AI agents and automation
• Provide customer support
• Send service communications
• Send marketing communications where permitted
• Improve our website and services
• Analyze marketing performance
• Personalize user experiences
• Process transactions
• Prevent fraud or misuse
• Maintain security
• Comply with legal obligations

3. Artificial Intelligence and Automated Systems

LV Marketing 360 may use artificial intelligence and automated technologies to provide or improve services.

These technologies may assist with:

• Customer communications
• Lead qualification
• Appointment scheduling
• Content generation
• Marketing analysis
• Workflow automation
• AI voice interactions
• Customer support
• Advertising
• Business intelligence

Information submitted through AI-powered systems may be processed by technology providers supporting those systems.

We seek to use such information only for legitimate business and service purposes and in accordance with applicable agreements and legal requirements.

4. Cookies and Tracking Technologies

Our website and service providers may use cookies, pixels, analytics tools, advertising technologies, and similar tracking mechanisms.

These technologies may help us understand website activity, measure marketing performance, remember preferences, improve user experiences, and deliver or measure advertising.

Where required by applicable law, users may be provided choices regarding certain cookies or tracking technologies.

5. Advertising and Analytics

We may use third-party analytics and advertising services to understand website traffic and measure advertising performance.

Depending upon the technologies implemented, these providers may collect information about interactions with our website and advertisements.

Users may have rights or platform-level controls relating to personalized advertising and tracking.

6. How Information May Be Disclosed

We may disclose information to service providers that assist us with legitimate business operations, including providers of:

• Website hosting
• CRM technology
• Marketing automation
• Artificial intelligence
• Telecommunications
• Appointment scheduling
• Analytics
• Advertising
• Email and SMS communications
• Payment processing
• Cloud storage
• Cybersecurity
• Professional services

We may also disclose information when reasonably necessary to comply with law, protect our legal rights, investigate fraud or security concerns, or complete a business transaction such as a merger, acquisition, financing, or sale of business assets.

7. Selling or Sharing Personal Information

LV Marketing 360 does not intend to sell personal information for money.

Certain advertising or analytics technologies, however, may constitute “sharing” or similar activity under some privacy laws depending upon how those technologies are configured.

Where legally required, we will provide applicable rights and mechanisms allowing consumers to opt out of qualifying sales or sharing.

8. California Privacy Rights

California residents may have rights under applicable California privacy laws.

Depending upon the law’s applicability to LV Marketing 360 and the circumstances, these rights may include the ability to request:

• Information regarding personal information collected
• Access to certain personal information
• Deletion of personal information
• Correction of inaccurate personal information
• Opt-out from qualifying sale or sharing of personal information
• Limitation of certain uses of sensitive personal information
• Information concerning categories of third parties receiving information

California consumers also have rights against unlawful discrimination for exercising applicable privacy rights.

Some rights are subject to legal exceptions and eligibility requirements.

9. Data Security

We use reasonable administrative, organizational, and technical measures intended to protect personal information.

However, no website, telecommunications system, database, cloud service, or internet transmission can be guaranteed to be completely secure.

10. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, satisfy contractual obligations, resolve disputes, enforce agreements, comply with legal requirements, and fulfill legitimate business purposes.

Retention periods may vary depending upon the type of information and reason for collection.

11. Email and Marketing Communications

Users receiving marketing emails may unsubscribe using the unsubscribe mechanism included in applicable communications.

Certain transactional or service-related communications may continue when necessary to provide requested services or maintain an active customer relationship.

12. SMS and Telephone Communications

If you voluntarily provide a telephone number and consent to receive applicable communications, LV Marketing 360 may use that number for communications relating to inquiries, appointments, services, customer support, or marketing where legally permitted.

Consent to receive marketing communications is not intended to be a condition of purchasing services unless expressly and lawfully stated.

Applicable opt-out instructions will be provided where required.

13. Children’s Privacy

LV Marketing 360 services are primarily intended for businesses and adults.

We do not knowingly seek to collect personal information from children under 13 through services directed toward them.

If we learn that information from a child has been collected improperly, we may take reasonable steps to delete it.

14. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

LV Marketing 360 is not responsible for the privacy practices, security, content, or policies of independent third parties.

Users should review the privacy policies of third-party services they choose to use.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technologies, business practices, or legal requirements.

The “Last Updated” date at the beginning of this Policy indicates the latest revision.

16. Privacy Requests and Contact

To ask questions about this Privacy Policy or submit an applicable privacy request, please contact LV Marketing 360 using the contact information provided on our website.

When necessary, we may take reasonable steps to verify the identity of someone submitting a privacy request.

(951) 290-1746  ·  [email protected]